Order Options:

Internet - Fax - Phone
Order Form on website: Download

Order acknowledgement:

Detailed invoice will be faxed, with banking details.

Payment Terms:

Full payment following order confirmation and our invoice.

Method of Payment:

Internet transfer or Bank deposit - Fax proof of payment.

Shipping options:

Post - Insured, normal or express etc.
Road courier - normal - express - overnight etc.

Note:

Live Bonsai plants cannot be sent by post.
Courier: It is preferable that you the customer arrage with your local courier to collect. If we arrange, no guarantee given for loss or breakages.

Promotional Orders:
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Products created to customers requirements, for example, we can supply most species and size of bonsai, shape and colour of ceramic pots, Company logo can be included with special "Care Instructions" and Gift cards ect.
Volume discount apply according to payment method.
Delivery arrangements can be made at extra cost.

BONSAI HIRE:

A full range of Bonsai are available for hire.
Terms: Pre-arrangement to be made to view and select. The marked selling price to be paid on collection.
On return (not more than three days) money will be refunded less a 15% hiring fee, subject to the condition of the Bonsai.
For every additional day 5% will be charged.

Wholesale Order:

Strictly to re-sellers or retailers.

Discount:

Subject to volume and method of payment.